We make some pretty substantial changes to our process every six months through internal planning, where our team regroups on every facet of operations, strategy, design, and development.
The knowledge we glean from reviewing the previous six months is invaluable. However, for operations, it can be a daunting task to implement the sheer amount of process changes all at once. So this time around, I wanted to try out some experiments and track progress on a more regular basis.